Retail Orders/Payment
Review these simple quidelines for an easy and pleasant shopping experience!
Information on this page is applicable to retail customers (stitchers) interested in purchasing Glendon Place charts and other stitching products by using the shopping cart. It’s quick, easy and safe! If ordering from Glendon Place for the first time, it will be necessary for you to first ENROLL as a Registered Retail Customer.
PayPal is the preferred form of payment for all orders placed online. By using PayPal, it gives you the flexibility of paying with your PayPal account, Venmo, PayPal Pay Later, or a debit or credit card of your choice. At the conclusion of the ordering process you will choose your PayPal payment choice in the Checkout screen.
If you are uncomfortable using PayPal and would prefer to mail a check with your order, please contact Glendon Place directly at (813) 653-3556, or send an email to email@glendonplace.net.
Everyday Special:
Get the most for your dollar by taking advantage of the Glendon Place Everyday Promotion of BUY 5 CHARTS, GET 1 FREE OF EQUAL OR LESSER VALUE. The more you buy the more you save. Please indicate your FREE charts in the Everyday Promotion block at the end of the checkout screen. To avoid being charged for your free item(s), do not add them to the shopping cart.
Shipping Charges:
On the prevous website, shipping charges were based upon upon the number of items in your order. On this new website, shipping is primarily based upon the weight of the package, and whether you are requesting that your order be shipped within the Continental United States, Canada, or to an International address.
A completely new feature on this website is the flexibility of choosing "how" you want your order shipped. You will now control whether your package is shipped USPS Ground Advantage, Regular 1st Class Mail, Priority Mail, or Priority Mail Express. Depending on the anticipated weight of your package or the number of items in the order, you may not always see an option for Regular 1st Class Mail.
Every effort has been made to keep your shipping charges to a minimum. USPS Priority Mail Flat Rate envelopes and boxes will be used when it economically makes more sense than sending any other way.
Shipping rates to Canada and International addresses are a bit more uncertain since shipping is based entirely on weight, and often times flat rate boxes and envelopes are too cost-prohibitive.
International Orders:
During the PayPal checkout process, US Dollars will be converted to your selected form of currency. Per US Postal Regulations and Federal Laws, we mark customs labels with actual US dollar value paid for contents. Your package can be confiscated if it doesn’t meet postal and customs standards, so we work very hard to abide by all postal rules and regulations.